Our mission: to advance our customer’s success in a global market by providing warehousing, packaging, inventory management, shipping, and logistics operations services through operational excellence, technological leadership, and a passion for customer satisfaction.
CRS was established in 2004 for consolidation of signage and literature for the retail environment. We began as set crews, merchandisers and display installers in major retail stores, and we saw firsthand the importance of a fulfillment service that can deliver on time, complete, and compliant with the needs of the customer and their retailer.
We saw, too, that trying to take care of these needs from within the company wasn’t always the best option for a manufacturer. These tasks require special skills and capabilities that can be a distraction for the manufacturer and the retailer. In fact, inability to get a handle on the supply chain is one of the most common reasons businesses fail.
We’re centrally located in Northwest Arkansas, home of the world’s largest retailer and a center of consumer goods, yet we have gained experience and understanding of the needs of vendors and retailers both at home and across the United States. We have experience from working inside the store to picking, packing, and shipping to the store. We have provided fulfillment for over 300 vendors in one of the largest home improvement store chains in the country serving all 50 states and Canada. This hands-on experience has given us competence in many services including buybacks, product reconditioning, special projects, and more. We’ve recently expanded into ecommerce order fulfillment as an extension of our proven ability to provide great service and support to retailers.
We recognize that retailers have their own methods for organizing shipments for receipt and processing. CRS is committed to providing 100% compliance with the guidelines you set forth. We are accustomed to wrapping pallets in color code, affixing placards that contain barcodes for scanned receipt at the store level, and placing individual barcode packing slips on each pallet to ensure pallets that are separated are identifiable. Compliance is the key to making the transition from warehouse to store setup smooth and predictable. We are more than happy to make sure that your product is compliant to your retailer or destination of choice.
As a shipper for ecommerce websites, we can integrate fulfillment with your operation seamlessly. As the storefront evolves onto the web, our call centers, warehousing, and fulfillment services cover your fulfillment and distribution so you can focus on mission critical tasks.
With decades of experience and real devotion to our customers, we can help you optimize and streamline your systems so that your supply chain management is an asset to your company, not a problem.
At CRS we feel a personal connection to every order we receive. We understand that every request is an opportunity to help our clients, and we look forward to helping you.
A letter from the President:
Our expertise on the retail level gives us an advantage, and it gives you an advantage when you have us taking care of your fulfillment and distribution. We invest in our clients, and we do what it takes to get your job done. We can’t be successful if you’re not successful, and you can tell we know that by the personal service we provide.
We are in this together. It is our top priority to represent you with the highest quality service to ensure customer satisfaction that will help build the trust of your clients.
Give CRS a chance to show you just what we can do for your business.
– Brian Young